Internal and External Stakeholder Complaint Channel and Procedure
Our company adheres to high ethical standards and principles of integrity, maintaining a fair and dignified working environment, and providing a friendly workplace to prevent employees and other external stakeholders from experiencing improper or unfair treatment. We also ensure an accessible channel for complaints, reports, and handling procedures.
For this purpose, we offer an electronic mailbox for complaints. Please include your real name, a detailed description of the incident, any evidence or clues, and your contact information through the following channels:
Complaint Email: audit@joyin.com.tw
Complaint Hotline: 03-4755094 ext. 142
We are committed to thoroughly and impartially investigating all complaints and reports, and taking appropriate actions to address any issues. Your trust and cooperation in maintaining a healthy work environment are highly appreciated.